Privacy policy

Privacy Policy

Last updated: March 4, 2026

VANEXUS LLC operates this store and website, including all related information, content, features, tools, products, and services (collectively, the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using or accessing the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect or Process

"Personal information" refers to information that identifies or can reasonably be linked to you or another person. Personal information does not include anonymized or de-identified data. Depending on how you interact with the Services, we may collect:

  • Contact details: name, address, billing and shipping addresses, phone number, email address

  • Financial information: payment details including credit/debit card numbers, transaction details, and payment confirmations

  • Account information: username, password, preferences, and settings

  • Transaction information: products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled

  • Communications with us: inquiries or messages you send to customer support

  • Device information: device type, browser, network connection, IP address, and other identifiers

  • Usage information: interactions with the Services, navigation, and usage patterns

Personal Information Sources

We may collect personal information from:

  • Directly from you: when you create an account, communicate with us, or provide information via forms

  • Automatically: through cookies, analytics tools, and your use of our Services

  • From service providers: who process information on our behalf (e.g., payment processors, IT providers)

  • From partners or third parties: in accordance with applicable law

How We Use Your Personal Information

We may use your personal information to:

  • Provide, tailor, and improve Services: process orders, manage accounts, arrange shipping, facilitate returns, and personalize your shopping experience

  • Marketing and advertising: send promotional communications via email, text, or other channels, and display relevant online ads

  • Security and fraud prevention: verify identity, detect fraudulent or malicious activity, and protect the Services

  • Communicating with you: respond to support inquiries and maintain business relationships

  • Legal reasons: comply with applicable laws, respond to valid legal requests, enforce our terms, or participate in legal proceedings

How We Disclose Personal Information

We may share your personal information with:

  • Service providers: Shopify, IT providers, payment processors, fulfillment and shipping partners, analytics providers, and customer support vendors

  • Business and marketing partners: for marketing services and personalized advertising

  • Third parties with your consent: including social media login or integration tools

  • Affiliates or corporate group members

  • Business transactions: mergers, acquisitions, bankruptcy, or to enforce legal rights

Relationship with Shopify: Shopify hosts our Services and processes personal information in accordance with its policies. Learn more at Shopify Privacy Policy.

Third Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices, security, or content. Information shared on public or semi-public third-party platforms may be visible to others.

Children’s Data

Our Services are not intended for children under the age of majority. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us to request deletion.

Security and Retention

No system is completely secure. Information you provide may not be fully protected while in transit. We retain personal information only as long as necessary for Services, legal compliance, dispute resolution, or contract enforcement.

Your Rights and Choices

Depending on your location, you may have rights including:

  • Access / Know: request access to your personal information

  • Delete: request deletion of your personal information

  • Correct: request corrections to your personal information

  • Portability: receive a copy of your information or request transfer to a third party

  • Opt-out of targeted advertising: opt-out of sale or sharing for targeted marketing

  • Manage communication preferences: unsubscribe from marketing emails while still receiving transactional messages

We do not discriminate for exercising your rights. Verification may be required, and you may designate an authorized agent to act on your behalf.

For more information and Shopify-related rights, visit Shopify Privacy Portal and Global Privacy Control.

Complaints

If you have complaints about our privacy practices, contact us using the details below. Depending on your jurisdiction, you may also lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside your country. Transfers outside the European Economic Area or the UK rely on recognized mechanisms such as Standard Contractual Clauses unless the destination is deemed adequate.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the “Last updated” date revised accordingly.

Contact

If you have questions or wish to exercise your privacy rights, please contact us:

Email: support@vanexusllc.com
Phone: +1 727 300-2132

Business Address:
VANEXUS LLC
DEMHAT BILMEZ SOLE MBR
7901 4th Street North
St. Petersburg, FL 33702
United States